Tell us about your project - we respond within one business day.
reach out directly.
Fill in the form below or use any of the channels listed. We respond within one business day, including time zone alignment if you are outside CET.
- Email: hello@medusa.co.rs
- Studio: Železnička 32B, 11000 Belgrade, Serbia
- Hours: Mon-Fri, 09:00-18:00 CET (UTC+1)
- Languages: English, Serbian, Bosnian, Croatian, Montenegrin
We are currently accepting new projects starting **Q3 2026**. For urgent timelines, contact us to discuss earlier start options. We typically work with 4-6 active clients at a time.
frequently asked
Yes. About 40% of our work is for clients outside Serbia - primarily in the EU, the UK, and the US. Time zone overlap is rarely a blocker; our team aligns hours to your morning if you are West Coast.
English (fluent, daily working language with international clients), Serbian, Bosnian, Croatian, and Montenegrin. All deliverables, documentation, and meetings can be in English.
Standard contracts in English. Payments via wire transfer in EUR or USD. We can issue invoices to EU and US legal entities. NDA available on request before the first call.
Discovery + scoping: 2 weeks. Design + development: 6-10 weeks for a standard B2B website. Larger or AI-integrated projects: 12-16 weeks. We send a clear timeline with milestones after the discovery call.
Yes - every project includes 90 days of post-launch support and quarterly review calls. Beyond that, we offer monthly retainer plans for maintenance, content updates, and SEO.
Within one business day in 100% of cases over the past 24 months. Most inquiries get a same-day response if sent during European business hours.