Privacy Policy | Medusa Creative Studio — Digitalna agencija Beograd

Introduction

Medusa Creative Studio (hereinafter: Medusa, we) takes the protection of your personal data seriously. This privacy policy explains what data we collect, why we collect it, and how we use it when you visit our website medusa.co.rs or use our services.

Data we collect

We only collect data that is necessary to provide our services:

  • Contact information you provide through our contact form or email: name, email address, phone number, company name.
  • Usage data through cookies and analytics: IP address, browser type, pages visited, time spent on the website.
  • Project data you provide for the purpose of delivering our services: briefs, content, visual materials, CMS access credentials.

How we use your data

We use your data exclusively for:

  • Responding to your inquiries and communicating about projects.
  • Delivering contracted services (web development, SEO, video production, etc.).
  • Improving user experience on our website.
  • Sending relevant information about our services, only with your consent.

Sharing data with third parties

We do not sell, rent, or share your data with third parties for marketing purposes. We may share data only with:

  • Hosting providers that support the operation of our website.
  • Analytics tools (Google Analytics) in anonymized form.
  • Government authorities, if required by law.

Data protection

We apply standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All data is transmitted via encrypted HTTPS protocol.

Your rights

In accordance with applicable law, you have the right to:

  • Request access to data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing at any time.
  • File a complaint with the relevant data protection authority.

Contact

For any questions regarding data protection, contact us at hello@medusa.co.rs.

Last updated: May 2026.